CM Process Solutions promotes Denise Coffey
to Business Operations & Insights Coordinator

At CM Process Solutions, our continued growth is driven by talented people who bring dedication, expertise, and innovation to everything they do. We are proud to announce the promotion of Denise Coffey to the newly created role of Business Operations & Insights Coordinator.

Denise has been an integral part of our organization, consistently demonstrating exceptional professionalism, technical expertise, and a deep commitment to supporting our customers and team members. Her new position reflects both her significant contributions to date and the important role she will play in supporting our long-term growth objectives and partnership goals.

As Business Operations & Insights Coordinator, Denise will focus on improving access to business information, supporting operational processes, and enhancing the quality of data and insights used across the company. In today’s competitive marketplace, having accurate information and efficient systems is essential to delivering exceptional customer service and supporting informed business decisions.

In this role, Denise will provide valuable support to our sales and operations teams through the development and management of key resources, including industry surveys, customer data, organizational mapping, contact management, and market research. She will also help monitor industry developments across what we proudly refer to as the “biggest little industry” in North America.

A major focus of Denise’s responsibilities will be enhancing the accuracy, accessibility, and effectiveness of internal systems, including our CRM and ERP systems and other business platforms. Her extensive experience with these systems will help improve information management, streamline internal processes, and make it easier for teams to access the resources they need. In turn, this will help our sales teams provide exceptional service to all our valued industry partners.

Denise will work closely with our Vice President of Sales, Max Eberhardt, and colleagues across the organization to support customer engagement activities, maintain critical business information, and contribute to initiatives that strengthen our operational effectiveness.

While Business Operations & Insights Coordinator will be her primary focus, Denise will continue to contribute her talents in Information Technology and Human Resources. Her ability to successfully support multiple areas of the business has long been one of her greatest strengths, and we are fortunate to continue benefiting from her broad range of skills and expertise.

As our CEO, Mark Corser, noted:

“We have ambitious long term growth goals, and ensuring our teams have access to accurate information and effective business processes is critical. Denise’s expertise, experience, and dedication make her ideally suited for this role. We are excited to see the impact she will have and look forward to her continued success.”

Please join all of us at CM Process Solutions in congratulating Denise on her well-deserved promotion and supporting her as she begins this exciting new chapter.